Governance & Policies

Certifiedge policies and governance

Policies are generated from the Core governance registry so privacy, evidence, assessment, AI, safeguarding and commercial terms describe the same operating system.

Certifiedge Internally Approved — Deployment Activation PendingPublic activation is intentionally blocked until verified operator/provider details are configured.

Legal

Terms of Service

General terms governing accounts, services, evidence, acceptable use, purchases, suspension and platform limitations

Privacy

Privacy Policy

How Certifiedge handles personal data, roles, purposes, rights, sharing, retention, security and international transfers

Privacy

Cookie Policy

How essential technologies, optional analytics and third-party embeds are governed

Privacy

Children’s Privacy Notice

Age-appropriate privacy rules and heightened protections for child learners

Privacy

Parent & Guardian Notice

What a verified family relationship can see and control

Privacy

School & Institution Data Notice

Role allocation and privacy expectations for institution-managed learners and staff

Commercial

Employer Terms

Responsible employer access to missions, evidence and verification

Commercial

Organization Terms

Terms for workforce cohorts, tenant administration, reporting and evidence use

Commercial

Partner Terms

Terms for Partner Academies, programme delivery and impact reporting

Privacy

Data Processing Agreement

Controller/processor clauses for tenant-directed processing

Privacy

Subprocessor & Third-Party Register

Current provider categories and configuration-dependent external recipients

Privacy

Retention Policy & Schedule

Purpose-based retention rules and review obligations

Conduct

Acceptable Use Policy

Prohibited misuse of accounts, data, AI, evidence, APIs and platform resources

Conduct

Learner Code of Conduct

Honesty, respectful participation, confidentiality and AI disclosure rules

Assessment

Assessment Policy

Assessment authority, criteria, versioning, AI limits, moderation and interpretation

Assessment

Assessment Appeals Policy

How review, moderation, regrade and appeal are separated

Evidence

Evidence Integrity Policy

Evidence provenance, submission integrity, AI disclosure and tamper handling

Verification

Verification Policy

What verification confirms and what it does not

AI

AI Use Policy

Permitted/prohibited AI assistance and disclosure rules

AI

AI Transparency Policy

How users are told when AI contributes to content, review or actions

AI

AI Memory Policy

Rules for session continuity and durable memory

AI

Connected Actions Policy

Approval and receipt requirements for actions initiated through AI/tool interfaces

Safeguarding

Safeguarding Policy

Child and vulnerable-person safeguarding governance

Research

Research Ethics Policy

Ethics rules for Certifiedge research, feedback and case studies

Research

Research Participant Notice

Standard information a research participant should receive before participation

Accessibility

Accessibility Statement

Accessibility commitments, known limitations and support

Consumer

Refund Policy

Refund and cancellation governance for paid Certifiedge services

Governance

Complaints Policy

How users raise service, privacy, assessment and conduct complaints

Security

Security & Responsible Disclosure Policy

How to report suspected security vulnerabilities safely

Legal

Intellectual Property Policy

Ownership and licensing principles for platform content, user artifacts and partner materials

Legal

Copyright & Takedown Policy

Notice, review and restoration process for alleged copyright infringement

Privacy

Data Rights Procedure

Operational procedure for privacy rights requests

Security

Incident & Personal Data Breach Policy

Detection, containment, assessment, notification and evidence preservation

Security

Administrator Access Policy

Privileged-access authorization, purpose limitation and audit rules