Legal
Terms of Service
General terms governing accounts, services, evidence, acceptable use, purchases, suspension and platform limitations
Read Terms of ServicePolicies & Safeguards
Certifiedge policies and safeguards
Policies are published from one current Certifiedge policy source so privacy, evidence, assessment, AI, safeguarding and commercial terms remain consistent across the service.
Certifiedge Owner-Certified Gold — Policy Content ApprovedOwner certification confirms the approved Certifiedge policy set for this release. It is not a claim of external regulatory, standards-body or security-lab certification.
Privacy
Privacy Policy
How Certifiedge handles personal data, roles, purposes, rights, sharing, retention, security and international transfers
Read Privacy PolicyPrivacy
Cookie Policy
How essential technologies, optional analytics and third-party embeds are governed
Read Cookie PolicyPrivacy
Children’s Privacy Notice
Age-appropriate privacy rules and heightened protections for child learners
Read Children’s Privacy NoticePrivacy
Parent & Guardian Notice
What a verified family relationship can see and control
Read Parent & Guardian NoticePrivacy
School & Institution Data Notice
Role allocation and privacy expectations for institution-managed learners and staff
Read School & Institution Data NoticeCommercial
Employer Terms
Responsible employer access to missions, evidence and verification
Read Employer TermsCommercial
Organization Terms
Terms for workforce cohorts, tenant administration, reporting and evidence use
Read Organization TermsCommercial
Partner Terms
Terms for Partner Academies, programme delivery and impact reporting
Read Partner TermsPrivacy
Data Processing Agreement
Controller/processor clauses for tenant-directed processing
Read Data Processing AgreementPrivacy
Subprocessor & Third-Party Register
Current provider categories and configuration-dependent external recipients
Read Subprocessor & Third-Party RegisterPrivacy
Retention Policy & Schedule
Purpose-based retention rules and review obligations
Read Retention Policy & ScheduleConduct
Acceptable Use Policy
Prohibited misuse of accounts, data, AI, evidence, APIs and platform resources
Read Acceptable Use PolicyConduct
Learner Code of Conduct
Honesty, respectful participation, confidentiality and AI disclosure rules
Read Learner Code of ConductAssessment
Assessment Policy
Assessment authority, criteria, versioning, AI limits, moderation and interpretation
Read Assessment PolicyAssessment
Assessment Appeals Policy
How review, moderation, regrade and appeal are separated
Read Assessment Appeals PolicyEvidence
Evidence Integrity Policy
Evidence provenance, submission integrity, AI disclosure and tamper handling
Read Evidence Integrity PolicyVerification
Verification Policy
What verification confirms and what it does not
Read Verification PolicyAI
AI Use Policy
Permitted/prohibited AI assistance and disclosure rules
Read AI Use PolicyAI
AI Transparency Policy
How users are told when AI contributes to content, review or actions
Read AI Transparency PolicyAI
AI Memory Policy
Rules for session continuity and durable memory
Read AI Memory PolicyAI
Connected Actions Policy
Approval and receipt requirements for actions initiated through AI/tool interfaces
Read Connected Actions PolicySafeguarding
Safeguarding Policy
Child and vulnerable-person safeguarding governance
Read Safeguarding PolicyResearch
Research Ethics Policy
Ethics rules for Certifiedge research, feedback and case studies
Read Research Ethics PolicyResearch
Research Participant Notice
Standard information a research participant should receive before participation
Read Research Participant NoticeAccessibility
Accessibility Statement
Accessibility commitments, known limitations and support
Read Accessibility StatementConsumer
Refund Policy
Refund and cancellation governance for paid Certifiedge services
Read Refund PolicyGovernance
Complaints Policy
How users raise service, privacy, assessment and conduct complaints
Read Complaints PolicySecurity
Security & Responsible Disclosure Policy
How to report suspected security vulnerabilities safely
Read Security & Responsible Disclosure PolicyLegal
Intellectual Property Policy
Ownership and licensing principles for platform content, user artifacts and partner materials
Read Intellectual Property PolicyLegal
Copyright & Takedown Policy
Notice, review and restoration process for alleged copyright infringement
Read Copyright & Takedown PolicyPrivacy
Data Rights Procedure
Operational procedure for privacy rights requests
Read Data Rights ProcedureSecurity
Incident & Personal Data Breach Policy
Detection, containment, assessment, notification and evidence preservation
Read Incident & Personal Data Breach PolicySecurity
Administrator Access Policy
Privileged-access authorization, purpose limitation and audit rules
Read Administrator Access Policy