Current payment status
If paid services are inactive, no payment refunds are processed because no paid transaction is completed on-platform.
Refund Policy
Refund Policy
Certifiedge refund rules will be finalized before paid services are launched. This page provides interim policy guidance.
Future refundable items
Future paid offerings may include cohort seats, assessment services or review support, each with published refund windows.
Non-refundable situations
Completed reviews, already-delivered services and contract-defined partner commitments may be non-refundable.
Contact and legal review note
Refund questions should be submitted through Certifiedge support. Final commercial terms should be reviewed and approved by qualified legal professionals.
Certifiedge policies should be reviewed by qualified legal and data protection professionals before formal launch, especially where learner data, employer access, payments, minors, research participation or cross-border users are involved.