WhatsApp Business Sales Conversion Lab
A small seller needs a clearer product presentation, response flow and order tracker for WhatsApp customers.
Lab step
Scenario briefing
A small seller needs a clearer product presentation, response flow and order tracker for WhatsApp customers.
Restate the scenario and identify the operational risk you must solve.
Lab step
Your role and constraints
You are acting as: Digital commerce operator. Work within the time estimate and document what you would ask for if information is missing.
Write the first decision you would make in this role.
Lab step
Evidence outputs
- Product catalog draft
- Customer response scripts
- Order tracker
- Sales conversion improvement note
Prepare or outline every required output before submitting evidence.
Lab step
Review criteria
- Offer clarity
- Response quality
- Order tracking discipline
- Conversion improvement
Check your outputs against the review criteria and note one correction.
Lab step
Submit the lab trail
Upload a document, add a supporting link, write your response and include a reflection on the decisions you made.
Confirm your evidence package is ready for review.
Resources
Download the lab brief.
Keep the scenario, outputs and rubric together while you prepare evidence.