Tools and materials
- Conflict map
- Tone prompts
- Agreement board
- Reflection notes
Personal Development, Life Skills and Human Excellence
Conflict Resolution Lab
Handle a difficult conflict, lower the heat, and produce a workable next-step agreement.
Virtual room
Dialogue room with conflict map, emotional heat tracker, response prompts, and meeting notes board
Flags defensiveness, poor listening, unclear agreements, and responses that escalate tension.
Task sequence
- Read the conflict
- Choose response
- De-escalate
- Create agreement terms
Score criteria
- Composure
- Listening judgment
- Agreement quality
- Reflection maturity