Problem
What this solves
Digital sales fail when customer replies, pricing and order updates are inconsistent.
SME Sub-Pathway
WhatsApp Commerce and Digital Sales
Build structured customer messaging, order tracking and digital sales routines.
Available for Cohorts Weekly Control
Who it serves
Target users
online sellers home businesses micro brands
Practical outputs
Evidence this pathway expects
Reality Labs
Related simulation tracks
Proof Passport
Sample evidence entry
- Can manage basic digital sales communication and order evidence.
Sample entry format - illustrative only.
Skill DNA
Readiness indicators for this pathway
digital communication order discipline customer clarity workflow consistency
Partner use cases
Where partners apply this pathway
- telco SME growth support
- women enterprise groups
- community business cohorts
Recommended proof packs
Useful pack combinations for this pathway
Stock Control Pack
Stock runs out without warning while slow items lock cash.
Start this proof packDaily Sales and Cash Record Pack
Cash sales, mobile receipts and expenses are mixed without clean daily visibility.
Start this proof packCustomer Follow-Up Pack
Customer relationships weaken because follow-up and complaint responses are inconsistent.
Start this proof packWhatsApp Commerce Pack
Orders and customer messages are handled ad hoc without structured response or tracking.
Start this proof pack